Zain has made it easier for citizens to convert their SIM to eSIM. The process is simple using the owner’s basic data. In the following sections, we will delve into the conversion process and other details.
Steps to Convert Zain SIM to eSIM
- Access the Zain Official Website
Visit the official Zain website by clicking this link. - Log In
Click on the “Log In” button at the top of the main menu. Enter your login details, including your phone number or email and password. - Access SIM Management
After logging in, navigate to the account management or services page. Click on “Manage SIM” or “Request eSIM,” which can be found in the “Services” or “Settings” menu. - Request eSIM Conversion
Once you find the “Convert to eSIM” option, click on it to start the conversion process. You will need to confirm your identity through a verification code sent to your phone. - Receive QR Code
After confirming the request, you will receive a QR code to activate your eSIM. This code will be sent to your registered email or may appear directly in your account. - Scan QR Code and Activate eSIM
After receiving the QR code, scan it. The SIM will automatically be added and activated. - Verify Activation Success
After scanning, ensure that the new Zain eSIM appears in your device’s network settings. Confirm that the phone is functioning correctly and connected to the network.
Converting Zain SIM to Electronic SIM

You can convert your Zain SIM to an electronic SIM through the Zain official website by following these steps:
- Access the Official Zain Website
Click on this link to visit Zain’s official website. - Select eSIM
Click on the eSIM icon, then press “Purchase Integrated Line Packages Now.” - Choose a Package
Select from the available packages on your screen. You can click on each package for details before making your selection. Once chosen, click on “Get it Now.” - Enter User Information
Fill in the required information, including your first name, last name, ID number, email, and address. Ensure all data is correct, then click “Next” and complete the payment via credit cards or e-wallets.
Converting Zain SIM to Jawwy
- Check Compatibility
First, ensure your current Zain number is eligible for transfer to Jawwy. All mobile numbers in Saudi Arabia are transferable, including Jawwy. - Download the Jawwy App
Download the Jawwy app by clicking this link. - Create a New Account
Open the app and create a new account using your email or phone number. Ensure the information is accurate for tracking your request. - Request a New SIM
In the app, go to the option for requesting a new SIM. Choose the type of SIM you want. - Transfer Your Current Number
If requesting a new Jawwy SIM, select whether to choose a new number or transfer your existing Zain number. Enter your Zain number. - Enter Personal Details
Input your personal information, including your name and ID number. Ensure the data is accurate as the transfer depends on it. - Delivery Options
You can choose to have the SIM delivered to your home or visit an STC branch to obtain it. If you choose eSIM, the process will be completed directly through the app after activation. - Transfer Request Confirmation
After submitting the transfer request, Zain will receive a request to approve the number transfer. This process may take a few hours to 24 hours. You will receive a notification upon successful completion. - Post-Activation Verification
After activation, ensure your connection works properly on the Jawwy (STC) network. You should be able to make calls and browse the internet.
Conditions for Transferring Zain SIM to Another Company

- All personal data (name, ID number) provided during SIM registration must be correct and match the system records.
- The national ID or residency permit must be valid and not expired.
- The SIM account must be free of any unpaid dues to Zain. Any outstanding bills must be settled before requesting a transfer.
- If you have a contract with Zain (like a commitment contract), there may be additional fees for terminating the contract early.
- The number to be transferred must be active, not canceled or out of service.
- All mobile numbers in Saudi Arabia are transferable between service providers, but ensure the number is linked to your national ID or residency.
FAQs: Converting Zain SIM to eSIM
- Can I transfer my number from Zain to another telecom company?
Yes, you can transfer your number from Zain to any other telecom company. - Can I transfer my Zain number if I have a commitment contract?
If you have a commitment contract with Zain, check the contract terms. - How long does the number transfer process take?
Typically, transferring a number from Zain to another company takes between 24 to 48 hours.
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